2023 Pricing Adjustment
2023 Pricing Adjustment
We want you to know that we’re extremely conscious of how any increase in premiums affects you, and that the adjustments we’ve made are the minimum amount necessary to meet the escalating costs of healthcare services.
In March we postponed the approved April 2023 increase for three months to provide you with some premium relief – because we understand these are challenging times we’re living in, and because supporting you, our valued member is what’s important to us.
We’re committed to you and providing you with the support you truly need and we’ll continue to be there for you as your partner in health.
Your wellbeing is our number one priority
Here’s a few ways we continue to work hard to support you and your family.
Since the pandemic started, we’ve returned more than $2.8 million to members by postponing premium changes and our 2022 Give-Back payments; as well as introducing initiatives like wellbeing check-in calls and telehealth support programs – because it’s the right thing to do.
Your preferred provider is ours too!
We believe that instead of being locked into a preferred provider network, you should be free to choose whoever treats you, and still get generous benefits!
Our Newcastle-based Team pride themselves on offering truly personal service.
We want you to be confident in your chosen level of cover and feel supported not just in times of sickness, but through maintaining health as well.
We’re here for you, no matter what
Since the beginning of the pandemic, we’ve returned more than $2.8 million to members through postponing premium changes and our 2022 Give-Back payments; as well as a host of other initiatives like wellbeing check-in calls and telehealth support programs – because it’s the right thing to do.
Whilst life has now in most cases returned to normal, we understand this isn’t the case for everyone and want to assure you we’ll continue to be here to support you and keep you informed. We have many measures in place to support you, our member, through these difficult times.
If you’re experiencing difficulties or would like to discuss your membership, please reach out to us; we’ll do everything we can to help you – you can count on us.
Why do premiums change?
Like any product or service, from time to time health insurance funds must review their products to meet the rising costs and demand for hospital and healthcare services.
The last few years have been unpredictable at best, and we understand the financial burdens that exist today. This is why we continue to look at ways that we are able to support you and allow you to get the most from your membership.
We know that putting up premiums isn’t ideal and isn’t something we enjoy doing. As a not-for-profit health fund, we’re always conscious of the rising costs that you, our member, experience each year and want to assure you, that to meet the escalating costs and demand for hospital and healthcare services, we will only adjust premiums by the minimum amount necessary, to ensure we continue to provide you with access to affordable, quality personal health care.