At Phoenix Health we believe health insurance should be personal and easy to understand; this way you can be confident in your cover and get the most from your membership.

As a member owned health fund, your feedback is especially important to us. It helps us improve the products and services we offer to you, our members, and this is why from time to time, we ask for your feedback through surveys such as the annual Brand Trust Survey.

The 2021 Brand Trust Survey

The survey is hosted by Discovery Research; an independent research company engaged to conduct this survey on behalf of the Members Health Fund Alliance, to which Phoenix Health is a member.

The survey is designed to measure the level of trust that our members have in different brands and can be completed online using the link in the email sent to you. It will be available until 5pm Friday 24 September 2021 AEDT.

Your privacy is our priority

The Brand Trust Survey is conducted in accordance with the Phoenix Health Privacy Policy. Any responses or personal information you provide will remain confidential and not be linked to your Phoenix Health membership.

On behalf of the Phoenix Health Team, thank you in advance for your time and feedback – a stronger Phoenix Health means more back to members in benefits.

Discovery Research