Understanding The Medical Claims Process – Hospital Visits

We understand that going to hospital can be a challenging enough time, without then having to worry about how to claim when you receive accounts in the mail. We’ve put together some information about in-patient medical treatment, and what we as a fund require to process your claim, should you ever need to submit one

June is Bowel Cancer Awareness Month

June is Bowel Cancer Awareness Month, a month dedicated to increasing awareness of Australia’s second deadliest cancer and raise funds for the community-funded charity, Bowel Cancer Australia, committed to prevention, early diagnosis, research, quality treatment and the best care for everyone affected by bowel cancer. 1 in 13 Australians will be diagnosed with bowel cancer

World MS Day – 30 May 2019

May 30 is World MS Day 2019 – a day to globally raise awareness about Multiple Sclerosis (MS) and the needs of the people living with the condition. MyInvisibleMS is this year’s theme, putting the spotlight on the invisible signs of MS, and their unseen impact on quality of life. MS is a condition of

It’s Heart Week – 29th April to 4th May 2019

New studies show that more than two thirds of Australian adults- almost 13 million people or 69.1 percent – have at least three risk factors for heart disease – the nation’s biggest killer. Heart Week puts the spotlight on encouraging people to understand their risk factors for heart disease and take the right steps to

April is Parkinson’s Disease Awareness Month

Parkinson’s is diagnosed in 3 Australian’s under the age of 40 every day. Parkinson’s is a progressive and degenerative neurological condition that affects a person’s ability to control their body’s movements. The condition progresses and affects everyone differently, and as such symptoms can vary from person to person. Resulting from the loss of cells in

Are you pregnant or planning a family? Join our Hatchling Program!

We are very excited to announce the launch of our Hatchling Support Program! Preparing to welcome a child into the world is the beginning of a new stage in your life – a stage which can bring joy, excitement and some challenges and adjustments too. With this in mind, we have created the Phoenix Health

Is ‘Baby Brain’ a real thing?

You’ve likely heard many mothers referring to “Baby Brain” but is “Baby Brain” actually a real thing? If you are asking the question to Deakin University, they are likely to say yes. The Deakin University is currently conducting a study (as noted in the medical journal of Australia) which reveals that some pregnant woman do

How much does an Ambulance service cost?

Do you know whether you are covered for Ambulance services if you need to call upon one?   You may not have thought too much about it, but the concerning fact is that while many assume Ambulance is covered free of charge, Ambulance services are actually not a covered under Medicare.  This means if you

It’s Prostate Cancer Awareness Month

The month of September isn’t just about celebrating Father’s Day, it is also Prostate Cancer Awareness Month and a timely reminder for a visit to the GP. Prostate cancer is the most commonly diagnosed cancer in men in Australia with almost 20,000 diagnoses and close to 3,500 deaths each year. It is encouraged that all

New year resolutions and how to keep them

If you’re struggling with your new year’s resolution, you’re not alone! Outsmarting the new year’s resolution failure odds is tough but there are ways to make it easier for yourself:  Setting doable goals and then breaking your goals down into reasonable steps is a great way to improve your chances of resolution success! Take a