Why choose not-for-profit?

Why choose not-for-profit? Choosing a not-for-profit health fund like Phoenix Health Fund means your needs are our first priority. Phoenix Health Fund is a Mutual not for profit organisation, which means we don’t pay shareholders and earnings go back into member benefits.  This means an all round better deal for our members.

97% Customer Service Satisfaction

We care about our members and our members care about us. Over the last seven consecutive years, Phoenix Health Fund’s member satisfaction survey confirmed that over 97% of our members are satisfied with the products and services that we offer them.    

Are you thinking of making a switch?

Are you thinking of making a switch? What a bright idea! Switching your Health Insurance is super easy. We’ll contact your previous health insurer for you so there’s no messy paperwork to fill in. Best of all, any waiting periods you have already served with your previous Health Insurance provider will be recognised in full so