Phoenix Health Fund is a proud member of the Members Own Health Fund (MOHF) Brand.

Members Own Health Funds (MOHF) is a brand that reflects quality and a primary focus on members, rather than creating profits.  This is exactly what Phoenix Health Fund stands for too, and why we are a part of the MOHF brand:

  1. Phoenix Health Fund’s members are people, not numbers or profit centres.
  2. Phoenix Health Fund  is run primarily to benefit members, not shareholders or overseas owners.
  3. Phoenix Health Fund is focused on giving more back and doing more for their members.
  4. Phoenix Health Fund  delivers better service, have higher member satisfaction and loyalty, and receive fewer complaints than for-profit or overseas owned companies

Member Own Health Funds represents the quality in Health Insurance that Australians should expect (but don’t always receive) from their Health Insurer.

As Phoenix Health Fund is a Mutual not for profit Private Health Insurer, this means that the fund is structured to have our members as our number one focus. Structuring our business in this way means that we don’t rip profits out of the system (like some Health Funds do) but rather reinvest earnings back into member benefits. This means an all round better deal, service and benefits for our members.

By operating as a not-for-profit Member Own Health Fund, our primary focus is, and always will be the satisfaction of our members.

Phoenix Health Fund is confident that you’ll be satisfied (along with 97% of our membership in the last member satisfaction survey) with the products and service that we offer our members.

MOHF page

Research source:
IPSOS Health Care and Insurance Australia 2015
2016 State of the Health Funds Report