Find out why Phoenix Health is known for
truly personal health insurance

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Truly Personal, Member-Owned Health Insurance

Health Insurance Built Around You

Phoenix Health is a not-for-profit, member-owned fund that’s been looking after Australians for over 70 years, with cover that focuses on real value and personal service.

  • Member-owned, not-for-profit – more back in benefits, not shareholders.
  • Choose from flexible Hospital, Extras or combined cover
  • Personal service from our Australia-based team.
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 Only takes minutes. Obligation-free.
Member Owned
Personal Service
Australian Based

The Right Private Health Cover for Every Life Stage

Whether you’re flying solo, building a life with a partner, raising kids together, or doing it on your own, Phoenix Health has private health insurance options designed to fit your life and budget.

Singles Health Insurance

Flexible Hospital and Extras options that fit your lifestyle. Enjoy your independence with cover that keeps up.

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Couples Health Insurance

Cover that supports both of you! From everyday health needs to the bigger life moments with options you can tailor together.

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Families Insurance

Hospital and Extras cover that helps protect your entire family. From pregnancy and birth through to kids’ check-ups and those everyday bumps and scrapes.

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Single Parents Insurance

Single parent cover that respects your budget, with flexible Hospital and Extras options and benefits designed for you and your kids.

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One of Australia’s best-rated health funds as reviewed by real members.

We Can Help You Find The Right Cover

At Phoenix Health, we take the time to understand your life stage, health needs and budget, then help you choose cover that actually fits. As a not-for-profit, member-owned fund, we focus on value, so you are not paying for benefits you do not need.
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Our Mission

We exist for members - not shareholders. Our goal is simple: to provide affordable, quality private health insurance with personal service you can rely on.

30-day Cooling Off Period

We’re confident you’ll love Phoenix Health but want you to be 100% comfortable. If you change your mind, you have 30-days to cancel for a full refund provided you haven’t made a claim.

Experience the Phoenix Health difference

We’ve been around for over 70 years, providing personal health insurance, available to all Australians. We’re owned by members, run by members for the benefit of our members which means we invest back into providing more in benefits – not into shareholders’ pockets.

Find out why more Australians are choosing a truly personal health fund

Member-owned, not-for-profit


We exist to benefit members, not shareholders, so more of your premiums go back into cover and service.

Truly personal service


Our Australia-based team takes the time to understand your needs and help you get the most from your cover.

Simple Hospital and Extras options


Tailored Hospital, Extras and combined cover, so you are not paying for benefits you do not need.

Great value on Extras


Get 50% or 60% back on Extras with set-percentage covers, and enjoy the same great benefits no matter which provider you choose.

Australia-wide Benefits


Our Hospital Cover includes Australia-wide coverage with access to over 550 private hospitals, 36,000 Access Gap Doctors and ambulance cover. So, no matter where you are in Australia, we’ve got you covered.

Your preferred provider is ours too


We believe you should get generous benefits no matter who you see. You’re free to be treated by whoever you choose and still get the same great benefits.

Hospital, Extras and Combined Cover Made Simple

Phoenix Health makes it easy to choose cover that fits your life and budget. Start with Hospital, Extras or combine the two for full peace of mind.

Hospital cover

Get cover for treatment when you are admitted to hospital as a private patient, with options from entry-level Basic Hospital through to higher Silver Plus Hospital cover for families and growing kids.

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Extras cover

Money back on everyday services like dental, optical, physio and more, with set-percentage benefits of 50% or 60% back and the freedom to see your preferred providers.

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Combined cover

Enjoy the best of both worlds by combining Hospital and Extras cover, so you are supported for bigger life events and day-to-day health care under the one membership.

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Review your Cover with Phoenix Health

Life changes - and your cover should too. Reviewing your cover helps make sure you’re not paying for things you no longer need and that you’re getting value from your membership.
Reviewing your cover is simple. Our team can help you:

Make sure your cover still suits your current life stage and budget.

Trim benefits you are not using and focus on what you actually need.

Check whether you could save money by changing your level of Hospital or Extras cover.

Understand waiting periods, rebates and how switching to Phoenix Health works.

We talk through your options to help you feel confident that your cover is doing what it should when you need it most.
Review Your Cover

Support That Goes Beyond your Hospital Stay

Phoenix Health members that hold a Hospital cover have access to a range  of Health Support Programs designed to help you stay well, recover well and live well, at every stage of life.

Hospital at Home and Rehab in the Home


Hospital-standard care delivered in the comfort of your own home, where clinically appropriate, so you can recover in familiar surroundings.

Short Stay Joint Replacement

A guided program for eligible hip, knee or shoulder joint replacements, with specialist care before and after surgery to help you get back on your feet sooner.

Spinal Care and Osteoarthritis

Care
Multi-disciplinary programs that focus on reducing pain, improving mobility and helping you stay active and independent.

Mental Health Connect

Personalised, confidential support delivered by phone or video to help you manage mental health concerns and build coping strategies.

Bumps & Bubs and family support programs

Extra support for pregnancy, birth and life with a new baby, plus programs to help your family stay healthy and supported.

Chronic Condition and Wellbeing Programs

Targeted programs for conditions like diabetes and cancer, plus Weight & Wellbeing and other wellbeing support for eligible members.

Health Insurance Resources and Guides

The Phoenix Learning Hub is your go-to place for clear, practical information to help you understand your cover, manage your membership and make confident health insurance choices.

Phoenix Learning Hub

Articles, recipes, tips and real member stories to help you stay healthy, use your cover with confidence and get more from your membership.

Understanding Health Insurance

Plain-English guides on things like waiting periods, hospital vs extras, switching funds and how government rebates and loadings work.

Forms and Brochures

Download product information, claim forms, guides and other documents you might need, all in one handy place.

HealthLinks Newsletter

Stay up to date with member news, wellbeing tips and important updates from Phoenix Health delivered straight to you.

Frequently Asked Questions

Why choose Phoenix Health?
Phoenix Health is a not-for-profit, member-owned fund, which means we focus on value for members, not profits for shareholders. We reinvest back into better benefits, personalised service and programs that support your health and wellbeing.
Can anyone join Phoenix Health?
Yes. While we started as a workplace fund, Phoenix Health is now open to all Australians, no matter where you live or work.
What is the difference between Hospital and Extras cover?
Hospital cover helps with the cost of treatment when you are admitted to hospital as a private patient. Extras cover helps with everyday services outside of hospital, like dental, optical and physio. You can take Hospital only, Extras only or combine them.
Will I have to re-serve waiting periods if I switch?
If you switch to Phoenix Health on an equivalent or lower level of cover and you have already served your waiting periods with your current fund, you generally will not need to re-serve them for those benefits. Waiting periods may apply if you are upgrading your cover or adding new services.
Does my cover include ambulance?
Yes. All Phoenix Health policies provide Ambulance cover.
  • Phoenix Health Hospital Cover: provides unlimited benefits for all medically necessary emergency and non-emergency ambulance treatment and transport across Australia – road, sea and air.
  • Extras Only Cover: Some Extras only covers provide partial cover for Ambulance. If you have Extras only cover, check your individual product information statement for benefits available to you, as some covers have limited benefits available.
Are my children covered?
If your children are listed on your family or single parent policy, they are covered up to the age limits set out in your policy. You may also be able to extend cover for older dependants who are studying or not yet working full time.
How do I claim on Extras?
You can claim on the spot with your Phoenix Health membership card at most providers, submit a claim through the Phoenix Health app or online member services, or post a claim form to us.
How often should I review my cover?
It is a good idea to review your cover whenever your life changes, such as moving out of home, starting a family or nearing retirement, and at least once a year to make sure your cover and budget still line up.

About Phoenix Health

Phoenix Health is a member-owned, not-for-profit health fund that has been supporting Australians for more than 70 years. We’re regulated under the Private Health Insurance Act and are proud signatories to the Private Health Insurance Code of Conduct, reinforcing our commitment to transparency, fairness and industry best practice.

We are Great Place to Work® certified, reflecting our strong workplace culture and commitment to supporting the people who support our members.

Phoenix Health is also a member of the Private Healthcare Australia (PHA) , the Members Health Fund Alliance (MHFA), and the Australian Health Service Alliance (ASHA) — demonstrating our commitment to high industry standards, collaboration, advocacy and delivering genuine member-first value.

Our mission is simple: to provide affordable, high-quality private health insurance with personal service, genuine care and a member-first approach in everything we do.

Health Cover You’ll Love

Take a few minutes to get a personalised quote and see how Phoenix Health can support your health and budget, now and into the future.
Review Your Cover
Only takes minutes. Obligation-free.
Prefer to chat? Call 1800 028 817 and our friendly team will help you find cover that fits.