Something on your mind? Need help? Have feedback?

Complete your details in the form below and we’ll be in touch as soon as possible.
We’re here to help.



    1800 028 817

    Postal Address

    PO Box 156

    Newcastle NSW 2300

    Office Hours

    8.30 am – 5.00 pm AEDT (Mon – Fri)

    Have Feedback?
    If you would like to provide feedback, or ever have a complaint about your membership, please get in touch so we can work together to resolve it as quickly as possible. Click here for more information about making a complaint and providing feedback or check out our Dispute Resolution Policy.

    Your Privacy is our priority
    We’re committed to protecting the privacy of our members. So whenever you contact us, for security purposes  we will ask you to provide three points of ID. Learn more about our Privacy Policy here.