We’re for Members, not for Profits.  Providing Members access to a range of affordable, high quality health insurance cover.

Senior Management

Sharon Waterhouse BEc MBA MA FAICD


Sharon is CEO Phoenix Health Fund, Director Members Health Fund Alliance & Director Members Own Health Funds & has over 20 years’ experience in senior executive roles, including with Westpac, St George Bank & Newcastle Permanent. She holds a Bachelor of Economics, MBA, Masters of Business Research and is a Fellow of the Australian Institute of Company Directors.

    Tracy Shepherd Phoenix Fund

    Tracy Shepherd BBus

    Head of Sales & Marketing

    Tracy Shepherd has worked in the Health Insurance Industry including as General Manager for two health funds implementing changes in Sales, Marketing and Claims initiatives. Tracy has also represented the industry on many Committees and working groups considering the implementation of the latest Health Insurance Reform Initiatives.

      Sharon Taylor

      Sharon Taylor

      IT & Analytics Manager

      Sharon Taylor is an experienced Manager having worked in Health Insurance managing IT Systems & Analytical reporting for over 20 years. Sharon has worked with four different health funds and has also worked for our current systems partner HAMBS Systems Limited. Sharon also represents the Industry on several working groups and also holds an advanced certificate in accounting.

        Board Members

        Bruce Arnott BCom CPA


        Bruce was appointed as Chair of Phoenix Health Fund in 2015.  His career has included senior positions as CFO and Company Secretary at publicly listed engineering company, Bradken and senior positions within OneSteel, BHP and Tubemakers.  Bruce is also a Director of The Mutual.  Bruce holds a Bachelor of Commerce from the University of Newcastle and is a member of CPA Australia.

          Steve James BEng(Hons) GAICD

          Steve James holds a Bachelor of Engineering Honours and is a Graduate of the Australian Institute of Company Directors and is the Chair of the Risk Committee. He has been a Director of APRA regulated organisation’s for over 15 years. He has a strong interest and skills in Governance and Risk Management. His career has included work in safety, projects, planning and senior management positions in both Australia and international postings.

            Brett Bancroft BCom LLB


            Brett is National Manager, Energy & Carbon, Arrium Mining and Materials. He has been on the Board since 2007 and is a Member of the Risk Committee and the Audit Committee.

              David Byrnes BBus GAICD


              David is the Product Marketing Manager at Infrabuild, holds a Bachelor of Business degree and is a Graduate of the Australian Institute of Company Directors. He is the Chair of the Remuneration and Nominations Committee and a member of the Audit Committee. He has served as Deputy Chairman and has been a member of the Board since 2007.

                Adrian Howard BCom CA MAICD


                Adrian is General Manager - Product Support at WesTrac and joined the Board in 2014.  His previous roles have included General Manager - Finance & Commercial Asciano Limited, OneSteel Manager Coil Coaters & Innovation and OneSteel Manager - Sheet & Coil NSW & QLD.  He is Deputy Chair of the Board, Chair of the Audit Committee and a member of the Risk Committee.

                  Danielle Hodgson BBus


                  Danielle is Partner and Investment Advisor with Crestone Wealth Management and was appointed to the Phoenix Board in 2016. She holds a Bachelor of Business International Trade and Retail Management, Masters of Finance and Investment and is an accredited Stockbroker. Danielle is a member of the Remuneration & Nominations Committee and the Risk Committee.