Our Team

Liz Owens is a very experienced people leader in diverse customer service industries including health insurance, mining, construction and energy utilities. She has worked at NIB, WesTrac and Ausgrid/ Energy Australia.  She has a degree in Social Science and qualifications in Change Management & Service Management.  At Phoenix Health, Liz ensures we provide the best level of service to our members.

Peter is an experienced senior executive with experience in a broad range of organisations in general insurance, government, not-for profit, logistics, financial services and media sectors. He is CPA and ACCA qualified. At Phoenix Health, Peter supports the CEO and Board to ensure all Accounting, Finance, Investment, Regulatory and Governance requirements are met.

Tracy Shepherd has worked in the Health Insurance Industry including as General Manager for two health funds implementing changes in Sales, Marketing and Claims initiatives. Tracy has also represented the industry on many Committees and working groups considering the implementation of the latest Health Insurance Reform Initiatives.

Sharon Taylor is an experienced Manager having worked in Health Insurance managing IT Systems & Analytical reporting for over 20 years. Sharon has worked with four different health funds and has also worked for our current systems partner HAMBS Systems Limited. Sharon also represents the Industry on several working groups and also holds an advanced certificate in accounting.

Ben has over 12 years of Sales and Marketing experience. While working with the Members Own Health Funds, Ben was instrumental in the acquisition and retention of over 30,000 policies. He has also developed a Product Landscape Analysis tool to understand product competitiveness and allow for smarter product design.

Danielle is Partner and Senior Investment Advisor with Crestone Wealth Management. Danielle joined the Board in 2016. She holds a Bachelor of Business International Trade and Retail Management, Graduate Diploma in Applied Finance and Investment and an accredited Stockbroker. Danielle is Deputy Chair of the Board, Chair of the Remuneration and Nominations Committee and a member of the Audit Committee.

Robert has worked in the financial services sector for over 20 years. Robert is currently a Technology Executive at NAB. His work has spanned application development, digital transformation, IT operations, cloud computing and mergers and acquisitions. He also has Data services experience in Financial Crime, Risk and Enterprise. He is member of the Risk, Remuneration and Nomination Committees.

Stephen holds a Bachelor of Engineering degree and is a Graduate of the Australian Institute of Company Directors. He has been a Director of APRA regulated organisations for over 20 years. He has a strong interest and skills in Governance and Risk Management. Stephen is a member of the Risk Committee.

Samantha has worked in the financial services sector for over 18 years and was appointed to the Board in 2020. Samantha is currently GM, Group Development (Mergers & Acquisitions) at NAB. She has worked locally & overseas in strategy, transformation and regulatory compliance. She is Chair of the Risk Committee and a member of the Audit Committee.

Justin was appointed to the Board in 2022 and is Group Chief Financial Officer Cover-More Group and has over 20 years of global experience across the full range of financial services. He is Chair of the Audit Committee and a member of the Risk Committee.