We’re for Members, not for Profits.  Providing Members access to a range of affordable, high quality health insurance cover.

Senior Management

Sharon Waterhouse BEc MBA MA FAICD


Sharon is CEO Phoenix Health Fund, Director Members Health Fund Alliance & Director Police Bank & has over 20 years’ experience in senior executive roles, including with Westpac, St George Bank & Newcastle Permanent. She holds a Bachelor of Economics, MBA, Masters of Business Research and is a Fellow of the Australian Institute of Company Directors.

    Tracy Shepherd Phoenix Fund

    Tracy Shepherd BBus

    Head of Health Services

    Tracy Shepherd has worked in the Health Insurance Industry including as General Manager for two health funds implementing changes in Sales, Marketing and Claims initiatives. Tracy has also represented the industry on many Committees and working groups considering the implementation of the latest Health Insurance Reform Initiatives.

      Sharon Taylor

      Sharon Taylor

      IT & Analytics Manager

      Sharon Taylor is an experienced Manager having worked in Health Insurance managing IT Systems & Analytical reporting for over 20 years. Sharon has worked with four different health funds and has also worked for our current systems partner HAMBS Systems Limited. Sharon also represents the Industry on several working groups and also holds an advanced certificate in accounting.

        Board Members

        Bruce Arnott B.Com, CPA, MAICD


        Bruce was appointed as Chairman of Phoenix Health Fund in 2015. His career included CFO and Company Secretary at Bradken, and senior positions at Onesteel, BHP and Tubemakers. Bruce is a member of the following Committees: Risk; Audit; Remuneration and Nominations.

          Stephen James B.E. (Hons), GAICD


          Stephen holds a Bachelor of Engineering degree and is a Graduate of the Australian Institute of Company Directors. He has been a Director of APRA regulated organisations for over 20 years. He has a strong interest and skills in Governance and Risk Management. Stephen is the Chair of the Risk Committee.

            Brett Bancroft B.Com, B.LLB


            Brett is National Manager - Energy & Carbon with the GFG Alliance. Brett joined the Board in 2007. He holds a Bachelor of Commerce and a Bachelor of Laws. He is currently a member of the Risk Committee and the Audit Committee.

              David Byrnes B.Bus, GAICD


              David is the Product Marketing Manager at Infrabuild, holds a Bachelor of Business degree and is a Graduate of the Australian Institute of Company Directors. He is the Chair of the Remuneration and Nominations Committee and a member of the Audit Committee. He has served as Deputy Chairman and has been a member of the Board since 2007.

                Adrian Howard B.Com, CA, MAICD


                Adrian is General Manager Operations at WesTrac. Adrian was appointed to the Board in 2014. He is the Deputy Chair, Chair of the Audit Committee and a member of the Risk Committee.

                  Danielle Hodgson B.Bus GDAF MAICD


                  Danielle is Partner and Senior Investment Advisor with Crestone Wealth Management. Danielle joined the Board in 2016. She holds a Bachelor of Business International Trade and Retail Management, Graduate Diploma in Applied Finance and Investment and an accredited Stockbroker. Danielle is a member the Remuneration and Nominations Committee.