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Going to Hospital

A guide to going to hospital with your Phoenix Health cover

We’ve put together a guide to help you understand how your hospital cover can support you through your hospital journey, giving you the information you need to make your experience as smooth as possible.

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Planned Hospital Admissions

You’ve found out you need to have a medical procedure… what now? We’ll step you through everything you need to know when planning and preparing for a hospital admission.

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Emergency Hospital Visits

You never plan on needing to go to hospital in an emergency – sometimes things in life just happen! Ambulance trips, emergency departments, public and private hospitals, this guide will help understand what happens in an emergency.

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Accidents

What happens when you’re involved in an accident and how does your hospital cover support you? This guide will give you all the information you need to know about Accident Cover and how it works.

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Outpatient Procedures

Your doctor has told you you’ll need an outpatient medical procedure – what does this mean and how is that different to an inpatient procedure?

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Our Privacy Policy has been updated

As a part of our commitment to providing members with personal health insurance and superior service, from time to time we review and update our policies and documents to ensure we continue to meet our obligations. We have recently made some updates to our Privacy Policy. You can view the Phoenix Health Privacy Policy here.

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