Section 1: Stepping you through your hospital journey

We understand that going to hospital can be stressful, so we’ve prepared this guide to take you through the things you’ll need to consider – from the initial stages of speaking with your GP all the way through your hospital stay and how to use your Phoenix Health cover to support your recovery.

We’re always here to help and recommend you reach out to the Phoenix Health team as soon as you know you’re going to hospital, so we can give support you through your hospital journey.

Download a copy of our Your Guide for Going to Hospital guide here.

Head back to Going to Hospital

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Section 1: Stepping you through your hospital journey

Going to hospital? This step-by-step guide will help you navigate your hospital journey – from your first visit with your GP right through to supporting your recovery.
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Section 2: Planning a hospital visit? Here's what you need to know

Private v public patient? In-patient vs out-patient? There’s a lot to work out when you’re planning a hospital admission. This section will give you all you need to know, so you can make the right decisions for your health.
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Section 3: Fees and charges after your hospital admission

Going to hospital can be stressful enough without worrying about the costs. This section will help you understand the fees and charges you can expect, as well as how you can reduce your costs.
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Section 4: Supporting you through your admission and recovery

Supporting you when you need it the most is what we’re here for. From health support programs to using your extras cover, this section will tell you how to use your cover to help you recover quicker.