Need assistance pre or post hospital admission? We offer before, during and after hospital support services, that aim to help you prepare and/or recover from your hospital admission. To find out more, or to see if you qualify for assistance give us a buzz on 1800 028 817.
We’re here to provide you with support when you need it the most. From having a baby, to weight management and diabetes education, supporting your mental health and joint care; our programs are designed to support you through anything life throws at you. Provided by trained health professionals and often in conjunction with your treating Doctors, our Health Support Programs come included in your hospital cover with Phoenix Health.
Learn more about our range of Health Support Programs and how they can help you, here.
The bills for your hospital accommodation and theatre fees will come directly to us, you won’t see those. Any others you should take to Medicare first.
If you are unsure about a bill or invoice you have received, just give us a call we’ll be happy to help.
Taking a little extra care of your health right after you’ve had surgery is so important, and while you can’t claim for outpatient Specialist visits, there are other ways your health insurance has your back.
Have Extras Cover? If you hold Phoenix Health Extras Cover you may be able to claim a benefit towards allied health services that will help you in your recovery like Physiotherapy, Remedial Massage, Occupational Therapy and Chiropractic as well as Aids to Recovery for items like toilet seat raisers, pregnancy recovery pants, wigs after cancer treatment and bras after a mastectomy. You should refer to your Product Information Sheet for your level of cover or get in touch with a Phoenix Health team member to check your eligibility and find out how to claim.
|
Did you know… our Health Support Programs are all designed to help you through your hospital experience – throughout whatever life throws at you. We want you to feel confident and supported, so you can get back to enjoying life sooner. To learn more about Health Support Programs, Click Here. |
Discharge Medications
When you leave hospital after your procedure, often you’ll be given discharge medications to continue your treatment at home. There is no benefit payable on discharge medication, so you won’t be able to claim this on your hospital cover.
If you hold an Extras cover you can potentially claim a portion of your discharge medications. We can check this for you, give us a call.
Post-op Doctors Appointments
Once you’re discharged from hospital, it’s important to know that any follow up appointments you may have with your specialists are considered an out-patient service and are not claimable through your private health insurance -you should be able to claim a portion of this appointment through Medicare though.
Head back to Going to Hospital
