The student year begins annually on 1 March and dependants on Family memberships aged 21-25 who are studying full-time are required to be registered with Phoenix Health as a Student Dependant prior to the commencement of the student year.
Any dependants aged 21-24 on who are not registered as Student Dependants by 28 February 2021 will be removed from Family memberships.
How to register your Student Dependant
The good news is that registering your Student Dependant is quick and easy! Here’s a few ways you can register them:
1. Register Online via your Phoenix Health Online Member Services (OMS) portal
Click here to update their status online via your OMS portal. If you haven’t used OMS before, you can register and login using your Phoenix Health membership number.
2. Over the phone with a Phoenix Health team member
Give us a call on 1800 028 817 and have your Phoenix Health membership number, the name of where your dependant will be studying full-time and the year that they are due to complete their study, handy.
3. By email
Send us an email to email@example.com and make sure you include your Phoenix Health membership number, your full name, your dependant’s full name, the name of where they will be studying full-time and the year that they are due to complete their study.
4. Complete a Student Dependant form
Click here to download a Student Dependant form. Complete and then return via email or post to Phoenix Health, PO Box 156, Newcastle NSW 2300. Please note all forms must be received and processed by Monday 1 March 2021 for your dependant to remain on your membership.
Keeping your dependant covered if they aren’t studying full-time
Looking after the health of your family has never been more important. If your dependant isn’t studying full-time, there’s a couple of ways you can ensure they stay covered with Phoenix Health.
1. Upgrade your Family membership to Extended Family cover
For less than the cost of a single membership, you can keep your dependant on your policy with Extended Family cover. Call the Phoenix Health Team on 1800 028 817 or email firstname.lastname@example.org for a personalised quote and to upgrade your membership.
2. Take out their own policy with our student offer*
If your dependant chooses to take out their own policy with Phoenix Health before 30 April 2021, we’ll help get them started with their second month of membership FREE, plus they can save up to 10% on selected hospital covers with the Age-Based discount.
Still have questions? We can help!
If you have any questions about registering your Student Dependant or anything to do with your Phoenix Health membership, contact the Phoenix Health Team on 1800 028 817 or email email@example.com; we’re here to help.
* One month (or 2 fortnights) free will be applied after one-month (or 2 fortnights) payment has been received. To learn more about how the Age-Based Discount is applied, click here.