No one enjoys being stuck in a hospital bed, away from home and family and friends, which is why we offer Hospital at Home – including Hospital in the Home (HITH) and care co-ordination services. Hospital at Home is a program where if suitable, you can receive and/or continue treatment from the comfort of your home rather than at hospital. Chemotherapy in the home, complex wound management, IV antibiotics and care co-ordination are just some of the services that may be available to you through Hospital at Home.
Hospital at Home programs are available to members Australia-wide and focus on providing members with hospital-standard care and treatment in the comfort and privacy of their own home. Some of the benefits of Hospital at Home can include:
- Reduced time spent in hospital
- Reduced risk of complication experiences in hospital like cross-infections
- Faster recovery time
- Increased comfort and privacy
- Reduced burden on carers
- Reduced rate of hospital readmission
Due to the nature of Hospital at Home, the criteria for eligibility works very differently to the other programs we offer at Phoenix Health. In some cases the hospital you had treatment at will organise and provide Hospital at Home for you, if that’s not available then we have providers we’ve partnered with to deliver Hospital at Home. Our partners are registered and clinically adept to provide the services you need. They are listed below.
Vitalis Health
Vitalis is passionate about empowering people to access hospital-standard care at home. By providing treatment in the comfort and privacy of their home, patients get greater control and choice while often also allowing them to recover better and faster than in hospital.
Want to learn more about Vitalis Health, visit their website or check out their program flyer.
Your Health Navigator
- In person care available in South Australia
- Telehealth and virtual services and care co-ordination Australia-wide
Based in South Australia, YHN believe in creating personalised care plans that respond to your individual needs by focusing on you as a person and not just your condition. From care co-ordination and in-home nursing right through to connecting you with allied health professionals and working in partnership with your current support and care arrangements, YHN advocate for you so you’re able to concentrate on your health.
Want to learn more about YHN, visit their website or check out their program flyer.
Remedy Healthcare
Remedy Healthcare delivers high-quality healthcare services to everyday Australians through in home and community settings. By integrating physical, mental, and social health they focus on supporting patients and reducing risk, with the aim of fewer hospital admissions and/or shorter stays.
Want to learn more about Remedy Healthcare, visit their website or check out their program flyer.
Chemo@Home
- In person care available in New South Wales, Victoria, South Australia, Queensland, Western Australia, Canberra
Chemo@Home is Australia’s leading provider of home-based infusion treatments. Providing a holistic experience that’s convenient and centred around your family, Chemo@Home’s team of nursing staff are highly skilled and trained to administer many treatments safely from the comfort of your own home.
Want to learn more about Chemo@Home, visit their website here.
No one likes to be stuck in a hospital bed if it’s avoidable. Hospital at Home allows you to receive or continue your treatment from the comfort and privacy of your own home, cutting down travel between home and the hospital, so you can focus on your recovery.
Eligibility Step One: You’ve served your hospital waiting periods and your Phoenix Health hospital cover includes the clinical category for the treatment you will be receiving.
Eligibility Step Two: Your treating Doctor or Specialist considers HITH to be a suitable treatment option to aid in your recovery.
| Tip: Make sure you check with your specialist if your treatment can be provided at home. Following surgery, check with the hospital discharge staff if any services can be provided in your home, like wound dressing, IV antibiotics, this will ensure you have all the services in place while recovering in the comfort of your own home. |
Hospital at Home, including HITH works a bit differently to our other Health Support Programs. Hospital at Home and HITH needs to be organised by your Doctor or Specialist prior to your hospital admission if Hospital at Home HITH is going to be used instead or being admitted to hospital.
If you’ve already been admitted to hospital and had a procedure, then Hospital at Home or HITH needs to be organised by your Doctor or Specialist prior to discharge.
Make sure you speak to hospital staff before your discharge from hospital, or get in touch with us to chat about whether Hospital at Home is an option for you.
Want more information about Phoenix Health Support Programs? Check them all out here.
Going to hospital? We’ve put together a guide to help you navigate your hospital admission – from initial appointments with Doctors through to post surgery care. Learn more.
