Natural Therapies are included on Phoenix Health’s Active Extras 60 policy. After serving a 2-month waiting period, you can claim selected services such as Naturopathy, Shiatsu and Western Herbal Medicine, provided your practitioner is registered with the Australian Regional Health Group (ARHG). Some services, like Yoga and Pilates, are not yet available to claim, but are expected to be available shortly.
What are Natural Therapies?
Natural therapies are treatments that support your overall health and wellbeing, rather than treating a specific medical condition. Some natural therapies may be claimable under Extras cover, depending on your policy and whether your provider is registered.
Are Natural Therapies Covered?
Yes. Natural Therapies are covered on Phoenix Health’s Active Extras 60 policy.
They are not included on other Phoenix Health Extras policies.
What levels of cover include Natural Therapies?
Active Extras 60 provides benefits towards Natural Therapies.
To learn more about Active Extras 60.
Are there waiting periods for claiming Natural Therapies?
Yes. A 2-month waiting period applies before you can claim Natural Therapies.
Information on waiting periods can be found here.
Which Natural Therapy services are covered?
These are the Natural Therapy services covered under Phoenix Health Active Extras 60:
- Naturopathy
- Western Herbal Medicine
- Shiatsu
- Alexander Technique
- Yoga
- Pilates
- Tai Chi
What you need to know about claiming Natural Therapies
To claim Natural Therapies, your provider must be registered with the Australian Regional Health Group (ARHG).
These benefits and these rules have only come into effect in 2026, so there are providers who are still working on their registration. The table below shows what’s currently available to claim, and what isn’t.
| Service | Are benefits available? |
|---|---|
| Naturopathy | Yes. After you have served your 2-month waiting period on Natural Therapies, you can start claiming these services. |
| Western Herbal Medicine | |
| Shiatsu | |
| Alexander Technique | |
| Yoga | Not yet. However, Yoga and Pilates are expected to be registered shortly, which means that once you’ve served your 2-month waiting periods these services should be available to claim. When Yoga and Pilates registrations are finalised, we’ll get in touch with you again to let you know. |
| Pilates | |
| Tai Chi | No. Currently no providers registered, however if your Doctor has recommended Tai Chi to manage a health condition, you may be able to claim Healthy Lifestyle benefits. Waiting periods, limits and claiming conditions apply. Learn more about Healthy Lifestyle benefits here. |
Looking to add Natural Therapies to your cover?
To explore options that include Natural Therapies, head to phoenixhealthfund.com.au; or get in touch with the Phoenix Health Team… we’d be happy to help!
