Expertise

  • Health Insurance communications
  • Content Strategy & development
  • Marketing and Brand Mangement
  • Member Engagement
  • Compliance & regulatory understanding
  • Cross-functional stakeholder management

Education

Bachelors Degree (Media) – Univeristy of Adelaide

Achievements

  • Led development of clear, member-centric communication frameworks.
  • Delivered marketing initiatives that strengthened brand clarity and engagement.
  • Improved accessibility and consistency of content across digital and print channels.
  • Developed and created the Phoenix Health Member Guide and Fund Rules, ensuring clarity, accessibility while maintaining strong alignment with regulatory requirements.

Personal Statement

I believe great communication makes people feel informed, supported and confident—especially when it comes to their health. My goal is to create member communications that cut through complexity, empowers informed decision-making, and delivers real value. I believe clear, thoughtful messaging can transform the way members experience their insurance – so they can get the most value from their cover, and I’m committed to ensuring every interaction with Phoenix Health is supportive, transparent and genuinely helpful.

Latest Articles

How do you pay my benefits?

Published: July 8, 2026
Last checked: July 8, 2026

Are there special offers for members?

Published: July 8, 2026
Last checked: July 8, 2026

How can I change my level of cover?

Published: June 17, 2026
Last checked: June 17, 2026

How do I access my membership?

Published: June 11, 2026
Last checked: June 11, 2026

How can I keep my kids covered?

Published: June 11, 2026
Last checked: June 11, 2026

How do I make a payment?

Published: June 9, 2026
Last checked: June 9, 2026

Can I suspend my membership?

Published: May 13, 2026
Last checked: May 29, 2026

Recipe: Frozen Yoghurt Bark

Published: April 15, 2026
Last checked: May 29, 2026
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