Cover that Gives You Peace of Mind
Choosing the right family health insurance is one of the most important decisions you can make to protect your loved ones. Whether you’re expecting your first child, raising a growing family, or planning for the future, Phoenix Health understands that every family has unique healthcare needs. That’s why we offer flexible and affordable family health cover that helps you safeguard your family’s health now and in the years ahead.
With options for hospital cover, extras cover, or a combined plan, Phoenix Health ensures your family gets access to quality healthcare when you need it most. From dental and physiotherapy to major hospital treatments, our plans are designed to keep every member of your family covered.
We make the process simple and stress-free. Our easy-to-use comparison tools help you find the right plan with confidence, so you can enjoy life with your family, knowing you’re backed by a trusted, not-for-profit health fund.

Why Choose Phoenix Health for Families?
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Hassle-Free Transfers
Switching from another provider? We recognise waiting periods already served to make the transition seamless.
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Guidance for Growing Families
Expecting a baby? We’ll help you choose a plan that covers pregnancy, childbirth, and postnatal care.
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Customised Cover Choices
Select the hospital and extras cover that best suits your family’s lifestyle and health priorities.
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Preventative & Everyday Health Care
Our extras cover includes essential services like dental, optical, and physiotherapy, keeping your family healthy year-round.
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Ongoing Health & Wellness Support
Gain access to Health Support Programs, helping you manage long-term conditions and stay active.
Support for Your Health Insurance Journey
Finding the right family health insurance means choosing a plan that provides security and flexibility as your family’s needs evolve. At Phoenix Health, we’re committed to making health cover simple, ensuring you have the right support whether you’re expanding your family, switching providers, or looking for better benefits.
Whether you’re transferring from another health fund, adding a new family member to your cover, or navigating waiting periods, our team is ready to assist. We help you understand your options so you can make an informed decision with confidence.
Comprehensive Support for Families
- Hassle-Free Transfers – Switching from another provider? We recognise waiting periods already served to make the transition seamless.
- Guidance for Growing Families – Expecting a baby? We’ll help you choose a plan that covers pregnancy, childbirth, and postnatal care.
- Customised Cover Choices – Select the hospital and extras cover that best suits your family’s lifestyle and health priorities.
- Preventative & Everyday Health Care – Our extras cover includes essential services like dental, optical, and physiotherapy, keeping your family healthy year-round.
- Ongoing Health & Wellness Support – Gain access to Health Support Programs, helping you manage long-term conditions and stay active.
At Phoenix Health, we know that good health goes beyond hospital visits – it’s about supporting your family’s overall well-being. Hear directly from our members – see their experiences and reviews on ProductReview.com.au.
We believe in family health cover that truly works for you. Whether you’re looking for an affordable way to meet Medicare Levy Surcharge requirements or comprehensive protection for hospital care and extras, Phoenix Health has flexible options to suit every stage of family life. With the right cover in place, you can focus on what matters most – raising a happy, healthy family with confidence.
Keeping your family healthy means having the right support in place, whether for everyday healthcare needs or unexpected emergencies. Phoenix Health’s family health insurance provides access to private hospital care, essential treatments, and extras that help you stay on top of your family’s well-being.
From preventative care like dental and physiotherapy to hospital cover for surgeries and specialist treatments, our plans ensure your loved ones get the care they need—without long public wait times or surprise expenses. With Phoenix Health, you can focus on raising your family while we take care of your health cover.
Maximise Your Savings with Government Incentives
- Lifetime Health Cover (LHC): Taking out hospital cover early helps you avoid future premium increases, keeping costs lower in the long run.
- Medicare Levy Surcharge (MLS): If your household income exceeds $194K, maintaining private hospital cover means you avoid paying this additional surcharge while ensuring better healthcare access.
- Age-Based Discount (ABD): If you or your partner are under 30, you could save up to 10% on hospital cover, with the discount locked in until you turn 40.
FAQs
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What is private health insurance, and why is it important for families?
Private health insurance provides families with access to private hospitals, shorter waiting times for treatment, and a wider range of healthcare options that may not be available in the public system.
For families, private cover ensures:
~ Faster medical treatment – Avoid long public hospital waitlists for specialist care and elective procedures.
~ Coverage for essential services – Access dental, optical, physiotherapy, and mental health support to keep your family healthy.
~ Choice of healthcare providers – Pick your preferred doctors and specialists for better continuity of care.
~ Comprehensive protection – Includes emergency ambulance cover and private hospital accommodation for unexpected medical events.
Having family health cover means that both parents and children receive continuous, quality medical care without the stress.
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What’s included in family health cover?
Phoenix Health offers hospital and extras cover designed specifically for families, ensuring that every family member receives the care they need. Depending on the level of coverage you select, benefits may include:
~ Private hospital accommodation – Access to private rooms for greater comfort and privacy.
~ Elective surgery coverage – Reduce wait times for common procedures like tonsillectomies, grommets, and wisdom teeth removal.
~ Dental services – Preventative check-ups, orthodontics, fillings, and major dental work.
~ Optical care – Benefits for glasses, contact lenses, and eye health screenings.
~ Physiotherapy and chiropractic – Essential support for growing children, sports injuries, and rehabilitation.
~ Mental health and psychology services – Help your family manage stress, anxiety, and emotional well-being.
With Phoenix Health’s flexible hospital and extras options, you can tailor your family health insurance to match your budget and healthcare needs.
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Are ambulance services included in family health cover?
Yes, Phoenix Health’s family health insurance includes comprehensive ambulance cover, so your family is protected in case of an emergency.
Without ambulance cover, a single emergency trip can cost hundreds or even thousands of dollars, depending on the distance and type of transport required. Having emergency and non-emergency ambulance coverage means that your family can get immediate medical transport.
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What are the waiting periods for family cover?
Waiting periods depend on the cover you choose. Generally, it’s 12 months for pre-existing conditions and shorter for extras services like dental and optical. Find out more about waiting periods.
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Can we have both private hospital and extras cover?
Absolutely! Phoenix Health allows families to combine hospital and extras cover, ensuring your loved ones get comprehensive healthcare protection.
With hospital cover, your family has access to private hospital care, elective surgeries, and emergency treatments. Adding extras cover gives you benefits for everyday dental, optical, and allied health services that support your family’s ongoing well-being.
If you’re looking for the best family health insurance, Phoenix Health makes it easy to mix and match covers to create the most cost-effective and beneficial plan for your household.
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How does the Medicare Levy Surcharge affect my family?
The Medicare Levy Surcharge (MLS) applies to families with a combined taxable income over $194K per year who do not have private hospital cover. By taking out family health cover, you can avoid the additional tax surcharge.
Most families find that having private hospital cover has benefits that go beyond simply avoiding this surcharge at tax time. Having comprehensive family cover provides valuable health protection for their loved ones when they need it most.
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What hospital and extras covers does Phoenix Health offer?
We provide six hospital covers and three extras covers across Basic, Bronze, Bronze Plus, and Silver Plus. Each tier includes different levels of coverage based on clinical categories. You can find out more about product tiers here.
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What if we’re switching from another health fund?
Transferring your family health insurance to Phoenix Health is simple! Phoenix recognises waiting periods already served, meaning your family can start claiming benefits sooner. Your previous health insurance benefits also carry over meaning no loss of coverage when you switch. To switch your family’s private health cover, simply contact Phoenix Health, and we’ll take care of everything for you.
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Flexible Health Insurance for Family
Finding the right family health insurance shouldn’t be complicated. With Phoenix Health, you have the flexibility to tailor your hospital and extras cover to suit your family’s needs, ensuring you’re only paying for what’s important.
Whether you’re growing your family, planning for the future, or simply looking for better coverage, our range of affordable, adaptable options makes it easy to find the right balance between cost and benefits.
Let us help you navigate your health insurance options so that your family is protected, no matter what life brings.