Expertise

  • Health Insurance communications
  • Content Strategy & development
  • Marketing and Brand Mangement
  • Member Engagement
  • Compliance & regulatory understanding
  • Cross-functional stakeholder management

Education

Bachelors Degree (Media) – Univeristy of Adelaide

Achievements

  • Led development of clear, member-centric communication frameworks.
  • Delivered marketing initiatives that strengthened brand clarity and engagement.
  • Improved accessibility and consistency of content across digital and print channels.
  • Developed and created the Phoenix Health Member Guide and Fund Rules, ensuring clarity, accessibility while maintaining strong alignment with regulatory requirements.

Personal Statement

I believe great communication makes people feel informed, supported and confident—especially when it comes to their health. My goal is to create member communications that cut through complexity, empowers informed decision-making, and delivers real value. I believe clear, thoughtful messaging can transform the way members experience their insurance – so they can get the most value from their cover, and I’m committed to ensuring every interaction with Phoenix Health is supportive, transparent and genuinely helpful.

Latest Articles

Breast Cancer Awareness

Published: September 24, 2020
Last checked: November 25, 2025

Natural Ways to Remedy Hayfever

Published: September 14, 2020
Last checked: November 25, 2025

Recipe: Spring Smoothie

Published: September 14, 2020

Staying healthy with bushfire smoke and dust storms

Published: November 22, 2019
Last checked: November 25, 2025
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