Phoenix Health recognised with three Canstar Outstanding Value Awards

Ben Thomas
Written by Ben Thomas
Ben Thomas
Written by Ben Thomas Chief Experience Officer (CXO)

Ben has over 17 years of experience in Private Health Insurance across Customer Experience, Marketing and Sales. His work focuses on transforming member journeys, strengthening digital and marketing performance, and creating clearer, more personal interactions across the entire lifecycle. With deep expertise in acquisition, retention and product strategy, Ben draws on his marketing and product experience to support smarter, member-focused design. He also developed a comprehensive Product Landscape Analysis tool used to understand market competitiveness and enable experience-led product development.

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Published: September 23, 2026
Last updated: September 23, 2026

Phoenix Health wins three Canstar Outstanding Value Awards

Phoenix Health has been recognised with three Canstar Outstanding Value Health Insurance Awards for 2026, with our Hospital and Extras cover receiving awards in New South Wales, Victoria and Queensland.

The awards recognise Phoenix Health in the following categories:

  • Outstanding Value – Health Insurance – Hospital & Extras Package (NSW) – 2026
  • Outstanding Value – Health Insurance – Hospital & Extras Package (VIC) – 2026
  • Outstanding Value – Health Insurance – Hospital & Extras Package (QLD) – 2026

We’re proud to receive the recognition, particularly because delivering great value for our members is at the heart of what we do as a member-owned, not-for-profit health fund.

What does a Canstar Outstanding Value Award mean?

Canstar’s Outstanding Value Health Insurance Awards recognise health insurers that offer strong value based on both price and product features.

Canstar assesses Hospital, Extras and combined Hospital and Extras policies across a range of consumer profiles, taking into account different life stages, family structures and levels of cover.

This means an Outstanding Value Award isn’t simply recognition for having the cheapest health insurance. It reflects the balance between the price of the cover and the features it provides.

What does this recognition mean for Phoenix Health?

We’re incredibly proud to receive three Outstanding Value Awards for our Hospital and Extras cover in New South Wales, Victoria and Queensland.

As a smaller, member-owned, not-for-profit health fund, receiving three awards from Canstar is significant recognition for Phoenix Health and for the work our team puts into providing quality cover and benefits for our members.

Most importantly, it’s independent recognition of something that’s always mattered to us – making sure our members get genuine value from their health insurance.

You can view the full 2026 Canstar Health Insurance Award results on Canstar’s website.

Thinking about your health cover?

Explore Phoenix Health’s Hospital and Extras options and see why our cover has been recognised for outstanding value.

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